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Specializing in Ademco Lynx wireless security alarm systems

&

other Ademco Products

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Serving the USA and Canada  

Our Favorite System

The Lynx Control 

2001 or 2002

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   It used to be that alarms systems were wired in and this greatly limited how one could utilize the technology. Alas, wireless has entered the scene and after years of evolving, we've finally got a product that's not only versatile but also highly reliable.

   Without the wire, all sorts of new applications are at hand. In a home environment, you are no longer confined to the interior of the house itself. It's easy to add a door contact to an unattached garage, or to a shed.  I keep a motion detector inside my boat and if anyone dares enter it, they're going to be awfully surprised.

   In a business environment, we'd occasionally get businesses that had rented a separate office on the floor above for storing supplies and the like.  It was often not cost effective to add another alarm system for one single room but now, we simply add a wireless door contact, or a motion detector and the job is done.  Best of all, it's done in minutes.

Other Applications

   Let's say you're travelling in an RV or pulling a trailer, a boat or anything that you feel uncomfortable leaving, while you go to sleep in a road side motel, or even in the residence of a friend.  Wouldn't it be nice to be awakened if someone intruded upon your private property?

   No problem. Put a wireless door contact on it, or a motion detector within it and plug your alarm system into any outlet inside your hotel room. These new wireless have a pretty good range and you're sure to know, if somebody is messing with your stuff.

   Similarly, boats at Marina's are often susceptible to intruders. Place a motion detector in the boat and plug the control unit into an outlet in the main building and you can alert the staff, or even have central station call police.

   These new wireless are very impressive. False alarms are nearly a thing of the past and the number of new uses are up to your imagination.  The prices may be low but the quality is High Level.

Oct. 99              Old News

Alarm manufacturers advise that every alarm system be tested once weekly. In some instances, tiny sticker labels are even provided with new systems to assure that everyone knows that a system needs to be tested in order to validate that it's functioning properly.  All too often however, the first test is done by the installer and the second is done by the customer, only when he accidentally activates the alarm.

False alarms are a really big problem and to the police, any alarm that they respond to, not caused by a burglar, is 'False' and worse yet, a nuisance.  Let's face it, it cost money, time and manpower.

Unfortunately, there is actually a minor, but relevant, good side to False Alarms.  If it weren't for the occasional false alarm, many people who never test their systems, would simply never know that their system actually works.  We've had numerous calls from people who verbalize, that they have just discovered that the police, do respond. 

This brings up two points and both revolve around, or equate, customer negligence.  When you have an alarm system installed, you have accepted at least two responsibilities, whether you know it, or not.   The first responsibility occurs upon accidentally activating your system.  When this happens, you must assure that the police are not dispatched by either contacting your central station, or by giving central your password when they call. Failing this, the police will visit your house or business and this may soon be followed by fines.  In most areas these days, you're only allowed x number of false alarms annually, before having to pay for each false alarm thereafter.

The next issue has to do with equipment that causes the alarm.  Although we provide the best available alarm products, anything electronic can experience a failure.   Sorry, but it does happen occasionally, but not often.  I hear you saying, "well, this isn't customer negligence," and granted that's true.  However, when a customer has one true false alarm and doesn't report it to us, we can't fix it, if we don't know it's broke. The first false alarm needs to be reported and repaired immediately.  After that, you will likely get years more trouble free operation.

Remember I said that  there is a good side to false alarms?  Unbelievably, we recently got a referral from a customer's, neighbor, who was impressed that the police has responded to his house so often.  Although, it's nice to get referrals, we still prefer that neighbors only realize that there is an alarm next door, via our window stickers.  This customer fell into the, 'not reporting it to us,' category.  Also, his equipment was nearly ten years old and though advised to replace it, he wouldn't spend the bucks.  We told him that bad equipment is worse than no equipment but the customer preferred to place the blame for the false alarms on us and continued to use the faulty part.  He also cancelled his monitoring, since the police were about to fine him for repeated offenses, so he now has a local alarm only, that is subject to constant self activation, without cause.

False alarms, that is, where the police respond for no reason, are bad for all concerned.   We're doing everything we can to completely eliminate them but factually, we can't do it without customer cooperation.  It's a group effort and your assistance could make a big difference.  We can't guarantee that every customer will participate in this effort but we hope they will and we want everyone to know that were giving it our best.

We're committed to this cause and the first thing that we try to convey to every customer is that, false alarms are not a normal part of owning an alarm system.  Unlike some companies, we are always there to help you solve a problem and if you'll just let us know about it, you can count on us to get over this hill, quickly and without a fuss.  Bottom line, talk to us...