  
  
  
  
  
  
— Provide multi-modal online interaction solutions to assist with:
- Customer Service
- Product and technical support
- Online sales
- Customer relationships management
- Supply chain management
— Application Hosting Service provides:
- All the benefits of having eShare NetAgent™ without the hassles of installing and maintaining the server
- 24-hour Service and Support
- 100% Availability Guarantee
— E-mail response management system:
- Handles the deluge of customer e-mails you are getting from your website
- Improves overall customer satisfaction
- Increases customer loyalty, retention
- Increases e-commerce revenues
— Solutions include chat rooms, bulletin boards, and online presentations for:
- Community development
- Collaboration and consensus building
- Knowledge sharing and distance learning
- Entertainment and recreation
— Lets sites brand their own instant messenger to:
- Recapture users lost to third party instant messengers
- Serve banners to users before they visit another site
- Boost user retention with a proven "stickiness" tool
- Build exclusive Internet, Intranet, or Extranet communities
|
|
