| Hourly Service
Contracts |
|
| 20 Hour Contract |
5% Discount |
| 40
Hour Contract |
10% Discount |
| 80 Hour
Contract |
15%
Discount |
| 160 Hour Contract |
20% Discount |
| 360+ Hour
Contract |
25% Discount |
These are discounts off the prices of our A
La Carte Technical Services. |
|
|
| Network
Administration Contracts |
| Half day (4
hours) per week, 8 weeks (40 hours) |
10%
Discount |
| One day twice a month, 4 months
(80 hours) |
15% Discount |
| One day per
week, 8 weeks (80 hours) |
15%
Discount |
| Two days per week, 8 weeks (160
hours) |
20% Discount |
| Five days per
week, 8 weeks (320 hours) |
25%
Discount |
These are discounts off the prices of our A La Carte Technical Services. |
|
|
| Help Desk
Telephone Support |
| Unlimited Annual
Help Desk Support |
$1295/server |
|
|
| Annual
Service Contracts |
| Compaq Carepaq
9x5 Next Day Service |
Varies |
| Compaq Carepaq 24x7 4 Hour Service |
Varies |
| On-Site Hardware
Repair |
Varies |
| Carry-in Hardware Repair |
Varies |
| Disaster
Recovery |
Varies |
Please
contact us for more information on these contracts. |
|
|
| Emergency and
Overtime Services |
| Overtime Service
|
150%
of applicable rate |
| Emergency Service |
150% of applicable
rate |
| Emergency
Overtime Service |
200%
of applicable rate |
Overtime
rate applies for services performed outside our normal business hours.
Emergency rate applies if you need service within 4 hours of your call. |
|
|
| Miscellaneous
Services |
| Overnight charge |
$200
per night |
| Cancellation charge |
$100 per cancelled
appointment |
Cancellation
charge applies to appointments that are cancelled with less than a 24 hour notice. |
|
|
