FAQs


Q - What are the Hardware Requirements & Equipment Costs for HyperHog?

  • Dial-up 56K - $0

    • 56K modem standard in most computers
    • Customer self setup

     

  • Wireless - $299 - $474    *special for the month of July $199*

    • 128K, 256K, 512K, 1.54MB
    • Wireless PC Card, Cable & Antenna Installation (equipment owned by HyperHog) - $299
    • LAN configuration Onsite 1-2 hours network labor - $75-$150
    • LAN multiple users software NAT $25 (95/98)
    • Line of sight required to HyperHog distribution Antenna
    • Antenna poles and towers extra - $150-$900

     

  • ISDN - $699 - $1,349

    • 64K or 128K
    • Router or LAN Modem $349 - $699
    • GTE phone line installation - $50-$200 (estimate)
    • GTE phone line monthly fee - $49
    • Setup router/modem on site 4-6 hours network labor - $300-$450

     

  • DSL - $1,025 - $1,175

    • 128K, 256K, 384K, 768K (GTE phone line speed restrictions apply)
    • GTE phone line installation - $77
    • GTE phone line monthly fee - $15.60
    • DSL equipment - $798 (2 required $399 each)
    • Setup DSL equipment on site 2-4 hours network labor $150-$300

 


Q - What is Dial-Up Access?

A - Dial-up modem access is available thru any standard computer modem over standard RJ11 phone lines. For questions regarding usage, please view the HyperHog Usage Policy.

 


Q - What is Wireless?

A - The computing and communications revolution is all about sharing information faster, with more flexibility, and over greater distances. Wireless technology is a logical extension of this concept, freeing us from the logistic constraint of being connected to a network cable or phone line. Although the obvious benefit of wireless is greater mobility, it can also offer greater flexibility in terms of physical layout -- and in some cases even cost savings -- over wired alternatives.

Wireless technologies are used to address many different problems, from insufficient bandwidth to lack of local telecom infrastructure. For the purpose of this article, we'll assume that our reason for using wireless technology is to access a network -- and, by extension, the Internet -- with far more mobility than a wired solution could offer.

  • Advantages of wireless:
    • Low Cost - $49 for 128k
    • No additional phone line costs
    • No need for a phone line or an extra phone line
    • Frees up you phone line, calls don't get busy signals
    • High speed available - 128k, 256k, 512k and 1.1 mb
    • 128k will be 3 to 4 times faster than 56k analog modem connection
    • Low installation fee (when compared to DSL)

     

  • Disadvanages of wireless:
    • Line of sight required to our distribution points.
    • Limited access area (coverage area expanding)
    • External antenna and cable necessary
    • Some areas may require additional antenna pole (extra fee)

Q - What is ISDN?

A - ISDN stands for Integrated Services Digital Network, and it's designed as a replacement for Plain-Old-Telephone-Service (or POTS). As the needs of the Information Age have rapidly increased, POTS lines have become ever more clogged, resulting in the sluggish transmission of data.

ISDN's most common service, Basic Rate Interface (BRI), provides you with two 64 Kbps channels per line. If you choose to use both these channels for a single connection, your ISDN line is capable of speeds of 128 Kbps. That's basically four times faster than the best analog modem connection, which seldom exceeds 33 Kbps.

Here's another advantage: you can also use these two channels separately, and in tandem. Which means that you can make a voice call on one of the lines, for example, and connect to the Internet, or to a fax machine, on the other. And you can execute both these tasks at once. So you've essentially got two lines in one.

ISDN uses the same wiring that currently serves homes and businesses, and ISDN hook-ups are offered by the same companies that provide telephone service.

This is ideal for accessing the Internet and sending and receiving e-mail. The Web page that loads in twenty seconds over a standard telephone line connection will pop up on your screen almost instantaneously with ISDN.

ISDN lines are digital, so they're much cleaner and more dependable than analog telephone lines. In fact, the further an analog signal travels, and the more switches it has to pass through, the "dirtier" the signal. We've all encountered static and line noise during phone calls, but this noise causes other problems, too. For example, it can actually slow transmission speeds when you're transferring data through an analog modem.

There are other technical reasons for the relative sluggishness of analog POTS lines, too. If you're currently hooked up to the Internet by modem, for example, consider that your Internet Service Provider must convert this page's digital content to analog signals before sending it along to you, and then convert any signals you send-with a keystroke or a mouse click-back to digital when receiving. With a digital connection no such conversions are necessary, so the transfer of data is faster.

The digital character of ISDN makes the limitations and problems of analog technology a thing of the past.  


Q - What is DSL?

A - DSL (Digital Subscriber Line) service delivers ultra-high speed dedicated access to the Internet. With transmission speeds up to 50 times faster than the traditional 28k modem, DSL provides business owners, telecommuters, and Internet users alike, a super fast connection.

DSL provides a constant connection to the Internet. Instead of dialing into a remote number to connect, all you have to do is click on an icon and you're immediately connected to the Internet

DSL can handle voice and data transmissions at the same time, meaning you don't have to order a second line, or worry about cancelling call waiting while you are online. This is because DSL technology separates voice and data transmissions on different bandwidths on the same telephone line. Thus, you can talk and "surf the net" at the same time.

DSL provides a dedicated connection to our network. Regardless of how many users in your neighborhood are accessing our Internet Service, your connection and speed is not affected.

DSL at this time is expensive and makes the other choices, i.e. ISDN and Wireless, more attractive considerations. However, if DSL is what you need - Hyperhog is here to set it up for you, quickly and painlessly.

 

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Last modified: June 29, 2000