|
|
End User Support
ASUS sells all of its products through major distributors, resellers and system integrators
across the world. All of our products have met the highest quality and compatibility standards in the
industry. If you need technical support, please contact your reseller. Otherwise, you can also visit our website at
http://www.asus.com.tw for more technical reference solutions.
We appreciate all feedbacks from our customers, and in return we would like to provide you with the best service
possible.
How to Get Support
In order to have your technical problems solved, we prompt you to use the following methods to receive the most
efficient and precise solution regarding your concern:
- Ask your reseller. The people who integrated and sold the system components
to you. They should know best about your system configuration and the problem you are experiencing.
How they serve you is also a good reference for your next purchasing.
- Check ASUS Technical Reference Guide. There are many technical
documents and FAQs for your reference. This is the area we would like to improve the most so
that you can have access to the most frequently asked questions.
- Check the ASUS E-Magazine.
You can easily obtain the latest technical documentation, market trends, and how-to-buy information.
- Check the Index
of archive files (HTML format). It is very likely that someone has
asked the same question before.
- Post your question to ASUS NetQ Online Forum . We may not be able to answer all the
questions posted on this newsgroup. However, we will try our best to answer questions that are
common or may affect majority of the users.
- Newsgroups. These Newsgroups are for the purposes of sharing
information on technical-oriented materials. Any articles posted not in this regard will
be removed immediately without notifying the original issuer. For any non-technical
information that you would like to share with others, you can try posting them onto
news://news.asus.com.tw/alt.comp.periphs.mainboard.asus.
- Send via E-Mail. If you have any personal technical issue,
you can send e-mail to ASUS technical support department. Due to the large number of daily e-mails
and various reasons such as the time required for problem reproduction, we may not have the chance
to reply every incoming e-mail. Please understand that we are selling through distribution channels
and do not have sufficient resources to serve every possible end-users. However, we will continue
to do our best to help every customer. Following are email addresses, BBS of our support department
in different countries.
|
|
|
| USA |
| E-Mail: |
tsd@asus.com |
| Germany |
| E-Mail: |
sales@asuscom.de |
|
- Send email to info@asus.com.tw if you have question regarding sales and
marketing.
- Send email to webmaster
only if you have comment about this web site.
| ASUSTeK COMPUTER INC. (Asia-Pacific)
|
|
|
| ASUS COMPUTER INTERNATIONAL (America) |
Marketing
- Address: 6737 Mowry Avenue, Mowry Business Center Building 2, Newark,
CA 94560, U.S.A.
- Tel: +1-510-739-3777
- Fax: +1-510-608-4555
- Email: tmd1@asus.com
Technical Support
|
| ASUS COMPUTER GmbH (Europe)
|
Marketing
- Address: Harkortstr. 25, 40880 Ratingen, BRD., Germany
- Tel: +49-2102-95990
- Fax: +49-2102-442066
- E-mail: sales@asuscom.de
(for marketing requests only)
Technical Support
|
| ASUS COMPUTER (China)
|
|
|
Thank you for using ASUS
products. |
