The Credit Valley Hospital Schizophrenia Program
Guide to Community Resources
This guide was written for members of the Schizophrenia Program, their families, and others wanting to know more about schizophrenia and the resources and supports available to them in the Region of Peel. The manual is organized into five main sections. They are as follows:
Living
Learning
Working
Social and Recreational
Medical and Therapeutic
In each section we have listed the agency, a brief description of what they offer, their address and telephone number. At the end of this guide there is a telephone directory for quick easy access of telephone numbers and an index so you can easily find the resource you are looking for. There is also a glossary for terms and abbreviations that you may not be familiar with. Further information and referral forms can be obtained from the Schizophrenia Program Resource Room.
We welcome any feedback or suggestions you might have to help improve this resource guide.
What is schizophrenia?Schizophrenia is a common mental illness affecting one in one hundred people. Common characteristics are as follows:
It is a medical (biological) illness believed to be caused by a biochemical imbalance in the brain.
It may have multiple causes or even be multiple illnesses.
It usually occurs in persons’ late teens or early twenties, but may occur earlier or later.
How is schizophrenia treated?Schizophrenia is a medical condition, which is treatable but not yet curable. Currently, it is treated with medications called anti-psychotic agents or neuroleptics.
What are the effects of schizophrenia?Each person experiences schizophrenia differently. When the illness first begins, one might experience social withdrawal and a decline in functioning. One might also experience hallucinations, delusions, difficulty thinking, and lack of energy and motivation. These are all common symptoms of the illness, but not everyone experiences all of them. The illness is episodic and varies with intensity.
Why is it important to understand schizophrenia?Schizophrenia is one of the most misunderstood illnesses. It is important for you to educate yourself and your family so that you can make informed decisions about your treatment and rehabilitation. If you have questions ask your doctor or health care professional.
There are community services available to teach you about schizophrenia and how to cope and manage this illness.
The Schizophrenia Program Values and PrinciplesPsychosocial Rehabilitation was defined by The International Association of Psychosocial Rehabilitation Services (I.A.P.S.R.S.) Ontario Chapter in 1990, as an approach that has been developed in response to the particular needs of people with severe psychiatric disabilities. The goal of psychosocial rehabilitation is to improve an individual’s quality of life by helping them to take responsibility for their lives and to function as actively and independently as possible. Emphasis is placed on consumer empowerment and on consumer choice. This approach is based on a set of principles that are found in a variety of programs and services. These programs and services are designed to both strengthen the individual’s skills and to develop supports necessary to help the individual in the community.
The following is a list of 12 principles The Schizophrenia Program has adapted, and how we incorporate these principles into The Schizophrenia Program.
l.
Life is a process of growth and change of which all individuals are capable.The program helps members to identify and achieve their highest level of function within living, learning, working, social and medical therapeutic environments
2. It is the presence of skills, which will enable individuals to achieve satisfaction and success in their environment of choice.
The program teaches skills to members which in turn strengthens an individual’s problem-solving capacities and allows members to achieve their goals.
3. People have the right and ability to make decisions.
The program supports the members’ ability to make decisions, both good and bad, and to grow by their experience of problem-solving.
4. All are entitled to equal opportunity within the normal environment.
Each member has the right to live, learn, work, socialize and receive medical treatment in a setting that is supportive, non-restrictive and promotes their maximum degree of independence.
5. Growth is a highly individual process.
The program respects and accommodates each individual’s growth process.
Each individual is a multi dimensional human being for whom there is always hope for growth and change.
The program instills a sense of hope in its members by recognizing each individual’s unique potential.
The rehabilitation process is demystified by working in partnership with program members.
Members are provided with the opportunity to participate in the program’s development and delivery.
Early intervention is essential.
Newly diagnosed individuals will be given priority of service.
Service is not limited to the individual, but incorporates a broader environmental responsibility.
The program educates and supports the community at large in identifying and reducing the barriers to normal living.
Individuals may require some support throughout their lives in order to achieve their goals toward maximum growth.
Service is provided whenever the program staff and individual jointly identify a readiness for program involvement.
Involvement in some type of meaningful activity as defined by the individual is essential in the development of independence and self esteem.
Opportunities for individuals to identify and engage in meaningful activity within the program.
Strengths and abilities are recognized and developed to enhance independence and fulfillment.
The program helps members recognize and build upon their unique strengths and abilities.
The Credit Valley Hospital Schizophrenia ProgramThe Schizophrenia Program is an outpatient service providing treatment, education and rehabilitation to individuals with schizophrenia. Our mission is to assist individuals with schizophrenia to be successful and satisfied where they live, learn, work , socialize and receive treatment. The Program offers education and counselling support for families, friends, and the community.
What does the program provide?The Credit Valley Hospital Schizophrenia Program offers a wide range of services provided by occupational therapists, social workers, nursing staff, and consulting psychiatrists.
Upon referral to the program, each person will be involved in a comprehensive psychosocial assessment involving their living, learning, working, social and medical/therapeutic environments.
Each member of the Program is assigned a Primary Therapist with whom he/she identifies and discusses individual needs, wants and goals. The Primary Therapist assists the member with planning for the attainment of specific goals and also serves as a liaison with other professionals and resources that reflect the individual’s goals and plans.
What group therapy is available?Individuals can be referred to one of two groups. The first are Ongoing Groups, which the member can be referred to at any time. Groups available are:
Communication Skills Group - An environment where members may explore and problem-solve their personal and social interactional patterns.
Adjustment Group - A support group where members work towards acceptance of, and adaptation to, their illness. There are also opportunities to problem-solving situations.
Community Luncheon Group - Members meet once a week to prepare a meal and socialise.
Social Group (pizza lunch!) - An opportunity to socialise and pursue leisure activities on a monthly basis at a nominal cost.
Jam Sessions- A fun chance for members who are interested in playing music together. Members are encouraged to bring any musical instruments that they might play however no special talents are needed to attend this monthly program.
Personal Wellness - An ongoing group with modules which fit members’ needs to meet wellness (i.e. stress management, getting motivated, healthy lifestyles). Members choose which modules will be done.
Movie Outing- once a month, interested members meet over lunch at the program and decide on a matinee that they will attend at Erin Mills Town Centre that afternoon.
The second form of groups are the Module Groups. These educational, time limited groups are between 6 to 8 weeks in length. Topics are offered as needs are identified within the program. The groups included are the following:
Orientation Module- Provides members with an overview of the Schizophrenia Program and resources available within the community.
Understanding Your Illness Module - These educational sessions are designed to teach individuals with schizophrenia about their illness.
Medication Management Module - These modules are available to teach individuals with schizophrenia about their medications.
Community Kitchen Module - An opportunity for members to prepare, share and take home nutritious meals at a nominal cost.
The program develops and offers groups in response to the needs identified by members.
What committees can a member join?The Schizophrenia Program offers an opportunity for members to assist in the program’s growth, development, and functioning. The committees available to them are:
Program Planning Committee - Allows members an opportunity to give input and become involved in the planning of program activities.
Newsletter Committee - A working group which develops and publishes the program’s monthly newsletter.
Phone Committee - Informs members by telephone about upcoming events and activities.
Fundraising Committee - Plans, organizes and runs fundraising activities for the program.
Special Events Committee - Plans, organizes and facilitates special events such as the December Holiday Party and BBQ.
Special Presentation Committee - Plan, organizes and facilitates special educational presentations for members, families and community.
How do we involve our members?Members and staff work together to plan and provide services such as modules, presentations, computer coaching and special projects. A course is offered to prepare interested members to be partners. Partners co-lead modules with staff.
What does our medication clinic offer?The Medication Clinic is available to members of the program for:
What computer training is available?
education about medications and side effects
an opportunity to speak with a nurse about your medications
consultations
administration of long acting injectable medications and ongoing monitoring of medications
Volunteers and staff provide basic computer training ranging from basic to intermediate skills such as Windows 95, Microsoft Word, typing tutorials, the Internet and Printmaster. The interested members and an occupational therapist set the goals for involvement.
How does the program work within the community?The Schizophrenia Team meets with community groups and organizations to speak for the needs of Program members as well as relatives and friends of individuals with schizophrenia. Members and staff provide information and educational presentations to other community programs, hospitals, universities, colleges, community events, and conferences.
What does our Relatives and Friends Service provide?Relatives and friends of those with schizophrenia can receive education, support, skills teaching and counselling. The Relatives and Friends Service provides psycho-educational groups for parents, spouses and siblings; as well as individual marital and family counselling. This service is unique in that relatives can access this service regardless of whether or not the person with the illness is a member of the program. The Relatives and Friends Service is divided into two phases:
Parent’s Support Group Phase 1
This 10 to 12 week group is offered to any parent that has a son or daughter suffering from Schizophrenia. The goal of this group is twofold:
To provide parents with information about schizophrenia and the impact it will have on their child.
To give parents an opportunity to speak to other parent’s with children who also have this illness to provide support to one another and reduce isolation.
Parent’s Support Group Phase 2
This once a month follow up group provides support to parent’s who have completed the Phase 1 Program.
Living Resources
Resources needed for living are those that help with our day to day activities. Housing, food, finances, transportation, and legal support are some of the basic components that make up a person’s living environment. The following are agencies within the community that can help you improve your living environment.
Housing Options
Organization Description Homes for Special Care 1001 Queen St. West
Toronto, ON
M6J 1H4
Tel: (416) 535-8501 Ext. 4315
Offers housing and psychiatric services to outpatients suffering from a serious mental illness Oliver House 18186 Heart Lake Rd., Box 90
Caledon, ON
L0N 1C0
Robert and Jacqueline Nurisso,
Tel (519) 927-5285
Fax (905) 927-5677
Residential home offering 24 hour supervised and supportive housing for community residents with mental health problems, memory impairment or affective brain disorders. Capacity for 45 residents. Respite bed available. For adults (18-65 years) and seniors. Peace Ranch Group Home 19179 Centreville Creek Rd.
Box 227,
Caledon East, ON
L0N 1E0
Tel: (905) 584-9156
Peace Ranch is a home on a small farm in Caledon Hills. Its purpose is to give a home to 10 residents with an identified psychiatric illness. Peel Activities and Rehabilitation (PA.R.) South
3181 Wolfedale Rd. Unit #3-5 Mississauga, ON
L5C 1V8
Tel (905) 270-6295
Fax (905) 270-8110
North
250 Clarence St. Unit #5-6 Brampton, ON
L6W 1T4
Tel (905) 796-9030
Fax (905 796-9035
Members of P.A.R. are eligible for affordable housing through P.A.R. Members receive support from other members and staff. Emergency Housing
Peel Living (The Peel Non-Profit Housing Corporation) 5 Wellington St.
Brampton, ON L6W 1Y1
Tel: (905) 453-4800
Fax: (905) 453-2501
Provides affordable housing for low and moderate-income senior citizens, single persons, families and persons with special needs. Supportive Housing in Peel (S.H.I.P.) 1035 Windsor Hill Blvd. Suite 3 Mississauga, ON
L5V 1Z3
Tel: (905) 567-7171
Fax: (905) 567-7280
Provides housing in a supportive environment for men and women who have an identified psychiatric illness and who have been assessed as needing supportive housing in the community. Food
Organization Description Gerstein Centre 100 Charles Street East
Toronto, ON
Crisis Line (416) 929-5200
Admin. Line (416) 929-0149
The Gerstein Centre offers 24-hour, seven days a week crisis intervention service. This includes telephone crisis intervention, mobile crisis team, residential crisis intervention and telephone follow-up and support. Street Haven Joubert House
87 Pembroke St.
Toronto, ON
M5A 2N9
Tel (416) 967-6060
Is a crisis intervention centre and emergency over night shelter. Operates a counselling and referral service, as well as other residential Programs. These organizations offer financial support for those in need. To find out if you qualify, contact your therapist or the organization.
Organization Description Caledon Assistance Fund 18 King St. E.
Bolton, ON.
L7E 1E8
(905) 951-2300
Provides emergency food to those in need. Serves Caledon. Foodpath Mississauga 600 Orwell Drive, Unit 29
Mississauga, ON.
L5A 3R9
(905) 270-5589
Emergency food bank and distribution centre
Foodpath Mississauga Eden United Church
3051 Battleford Rd.
Mississauga, ON
L6W 5Z9
(905) 824-5578
Small food bank in basement of Church. Hours: Mon. 1-4, Thurs. 6-9. The Knight’s Table 19 Main St. South
Brampton, ON
L6Y 1M8
454-8725
Lunch and dinner are available here for one dollar. The food is great and everyone is welcome. The Knight’s Table’s hours are Monday to Friday 1:00- 6:00 PM and Saturday and Sunday 12:00- 4:00.
The Open Door Square One Shopping Centre
100 City Centre Drive
Mississauga, ON
L5B 2C9
(905) 276-9136
Christian Drop in and information centre. Small food cupboard. Food coverage. Free dinner on Thursday: 6:30 door open, dinner at 7:30, dance, music and singing. Transportation
Organization Description Canada Pension, Health and Welfare Canada 2525 Dixie Rd.
Mississauga, ON
L4Y 2A1
1-800-277-9914
Information and application assistance for disability benefits payable under the Canada Pension Plan for the Halton and Peel regions. Ontario Disability Support Program (ODSP) (Formerly known as Family Benefits)
1140 Burnhamthorpe Rd. West, Suite 212
Mississauga, ON
L5C 4E9
(905) 897-3100
The Ontario Disability Support Program has two parts: i) an income support Program for people with disabilities who are in financial need, and ii) an employment support Program for people with disabilities that want to work. Ontario Works Peel Social Services Dept. Caledon Residents
Caledon Community Services
18 King St. East
Bolton, ON
(905) 951-2300
Call for an appointment
Brampton/Malton
Peel Social Services
21 Coventry Rd., Suite 101
Brampton, ON
L67 4V7
(905)793-9200 ext.8295
Hours of operation
Mon to Fri: 8:30 a.m. 4:30 p.m.
No appointment necessary
Mississauga
(Postal Areas L4X and L4Y)
Dixie and Bloor Neighbourhood Centre
3451 Dixie Rd., 4th floor
Mississauga ON
(905) 206-0755
Hours of operation:
Mon to Fri: 8:30 a.m.-4:30 p.m.
No appointment necessary
This is a Program designed to help social assistance recipients find jobs as soon as possible. The Program is divided into three components: ˇ
Employment support: assists individuals to become "job ready".ˇ
Community Participation: individuals unable to find work participate in community projects in order to build skills and work experience.ˇ
Employment Placement: if referred to an employment placement agency, that company will work with you to help you find a permanent job.For more information, contact your Social ServicesWorker.
The following is a list of public transit available to individuals living in peel. All transit commissions will provide maps, bus and/or train schedules and directions.
Legal
Brampton Transit
(905) 874-2999
Go Train Information (416) 869-3200
Mississauga Transit (905) 615-4636
Toronto Transit Commission (TTC) (416) 393-4636
Transhelp (905) 791-1015
Organization Description Mental Health Court Support Services Program 50 Kennedy Road
Brampton, ON
(905) 451-1718
(905) 450-4787- Fax
Court support services are available through the Canadian Mental Health Association, Peel Branch. This service provides Consultation, linking, support, education and advice to persons 16 years of age and over charged with a misdemeanour because of a mental illness.
Learning Resources
Learning Resources
Learning is a continuous process throughout a person’s life. Whether you want to go back to school or learn more about a topic that interests you, the following community agencies can provide learning environments suitable for almost every individual.
Education and Training These agencies have a focus on working with an individual towards completing high school or training in either classroom or a "hands on" environment.Colleges
Organization Description Centre for Education and Training (C.E.T.) Community Education Night School Registration
2 Robert Speck Parkway,
Suite 300
Mississauga, ON
L4Z 1H8
Tel (905) 949-0049
Fax (905) 949-9939
A not for profit organization which enhances the self-sufficiency of individuals and the effectiveness of organization through training, education and career resource services. Independent Learning Centre Indec South
100 Elm Drive West
Mississauga, ON L5B 1L9
Tel (905) 273-6555
Fax (905) 273-9568
Indec North
315 Bartley Bull Parkway
Brampton, ON L6W 2L4
(905) 455-1225
(905) 455-2985
Indec is an alternative school for students under 21 wanting grade 7 to O.A.C. They offer 5 separate Programs depending on age and individual needs. Learning Disabilities Association L.D.A.M. – Mississauga
110 Dundas Street West
Mississauga, ON
L5B 1H3
Tel (905) 272-4100
Fax (905) 272-4863
L.D.A.M – Brampton
150 Central Park Drive, Suite 104
Brampton, ON
L6T 2T9
Tel (905) 272-4100
Fax (905) 791-5189
Adult support group for adults 18 and up who have, or suspect they have, a learning disability. Meetings are held the last Monday of every month 7:30 to 9:00 PM Peel Activities and Rehabilitation (PA.R.) South
3181 Wolfedale Rd. Unit #3-5 Mississauga, ON
L5C 1V8
Tel (905) 270-6295
Fax (905) 270-8110
North
250 Clarence St. Unit #5-6 Brampton, ON
L6W 1T4
Tel (905) 796-9030
Fax (905 796-9035
Clubhouses providing psychosocial rehabilitation to persons (16-25 years) living with a mental illness. Work units (café, clerical and maintenance) assist members to learn or relearn social and daily living skills necessary for re-integration into the community. Most courses offered on a college level are for adults 19 years of age or older. Some of these colleges may provide free career planning seminars and career counselling services upon enrolment. Vocational testing may also be available to help you consider your full range of options.
Libraries
Sheridan College Trafalgar Road Campus
1430 Trafalgar Rd.
Oakville, ON
L6H 2L1
(905) 842-8800
Counselling Services
(905) 845-9430 Ext. 2648
Seneca College Admissions Office
1750 Finch Avenue East
North York, ON
M2J 2X5
Tel (416) 493-4144 ext. 2800
Fax (416) 493-3958
Website:
www.senecac.on.caSheridan College Davis Campus
School of Continuing
and part-time Studies
7899 McLaughlin Road
P.O. Box 7500
Brampton, ON
L6V 1G6
(905) 456-1191
Counselling Services
(905) 459-7533 Ext. 4355
George Brown College Office of the Registrar
P.O. Box 1015, Postal Station "B"
500 MacPherson Avenue
Toronto, ON
M5T 2T9
(416) 415-4500
Website:
www.gbrown.on.caHumber College Office of the Registrar
205 Humber College Blvd.
Etobicoke, ON
M9W 5L9
(416) 675-5000
Libraries are open to anyone who wants to read or learn more about a certain topic. Upon obtaining a library card, you will be able to sign out books and take them home to read at your leisure. Libraries are situated all over Peel and usually have easy access by public transit.
Brampton Public Libraries Chinguacousy Resource Library 150 Central Park Drive
(905) 793 4636
Four Corners Branch 65 Queen St. East
(905) 453-2444
Cyril Clark Branch 20 Loafers Lake Lane
(905) 846- 7310
Library Administration Offices 150 Central Park Drive
(905) 799-0800
Fletcher’s Creek Branch 500 Ray Lawson Blvd
(905) 453-1038
Psychosocial Rehabilitation Learning Resources
Mississauga Public Libraries Central Library 301 Burnhamthrope Rd. West
Mississauga, ON
L5B 3Y3
(905) 615-3500
Sheridan Branch 2225 Erinmills Prkwy
(905) 823-4106
Burnhamthorpe Branch 1350 Burnhamthorpe Rd. East
(905) 602-6625
South Common Branch 2227 South Millway
(905) 820-5442
Clarkson Branch 2425 Truscott Drive
(905) 822-3476
Meadowvale Branch 6677 Meadowvale Towncentre Circle
(905) 821-7570
Mississauga Valley Branch 1275 Mississauga Valley Blvd.
(905) 615-3730
Port Credit Branch 20 Lakeshore Rd. East
(905)278-3437
Lakeview Branch 1110 Atwater
(905) 274-5027
Streetsville Branch 112 Queen St. South
(905) 826-3001
Lorne Park Branch 1474 Truscott Drive
(905) 822-1241
Visiting Library Services 301 Burnhamthorpe Rd. West
(905) 615-3631
Malton Branch 3540 Morningstar Drive
(905) 677 5878
Woodlands Branch 1030 McBride
(905) 275-7087
These resources are available to those who would like to learn more about psychosocial rehabilitation as a form of intervention for individuals living with a mental illness.
Organization Description International Association of Psychosocial Rehabilitation Services (IAPSRS) P.O. Box 19004, Sussex P.O.
720 Spadina Ave.
Suite 100A
Toronto, ON
M5S 3C9
(416) 635-5965
The Ontario Chapter is dedicated to enhancing the role, scope and quality of psychosocial rehabilitation (PSR) practice through education, training, networking, collaboration and support. The chapter aims to involve consumers/survivors as fully as possible as partners in every aspect of its’ work, and has particular commitment to PSR training/education. Psychosocial Rehabilitation Certificate Humber College
(416) 675-3111
Mohawk College
(905) 675-6622 Ext. 3252
A post diploma certificate in PSR is available.
Working Resources
If you feel that you are ready to enter or re-enter the work force, the following agencies are available within the community to give you the support you will need. Each agency has different methods of providing this support ranging from skill building to providing access to job banks.
Organization Description Bronte Labour Supported Employment 447 Speers Road,
Unit 10
Oakville, ON
L6K 3S7
Tel (905) 338-1111
Fax (905) 842-5929
A supportive employment Program for members of the Halton community who experience barriers to employment because of a mental disorder. Employment ACCESS 2277 South Millway
Mississauga, ON
Toll Free 1-800-270-3861
TTY (905) 820-7004
This project of the Coalition for Persons with Disabilities offers employment specialists for persons with disabilities. They also offer one on one and group employment counselling, assistance in preparation for obtaining and maintaining employment, job search, skills training and opportunities for increasing skill level. Employment Support Program Ministry of Community and Social Services 1140 Burnhamthorpe Road West
Suite 212
Mississauga, ON
L5C 4E9
(905) 897-3147
This is one of the two components of the Ontario Disability Support Program, which was formerly known as Family Benefits. The Employment Support Program has employment specialists and is for eligible and qualified disabled clients seeking competitive employment. This Program is not exclusive to individuals receiving income support. Peel Activities and Rehabilitation (PA.R.) South
3181 Wolfedale Rd. Unit #3-5 Mississauga, ON
L5C 1V8
Tel (905) 270-6295
Fax (905) 270-8110
North
250 Clarence St. Unit #5-6
Brampton, ON
L6W 1P4
Tel (905) 796-9030
Fax (905 796-9035
The Canadian Mental Health Association/Peel Board operates this Clubhouse Program. P.A.R. believes that working in the Clubhouse community is an important ingredient to maintain wellness. The work ordered day is structured into units which provide an environment where members and staff work together to build on their strengths and develop new skills. Based on their interests members can volunteer in the various clubhouse units. The Clubhouse also offers Transitional Employment (T.E.). This opportunity is for P.A.R. members who wish to work part-time at a competitive wage, supervised by the employer, and supported by P.A.R. staff and members. Peel Career Assessment Services Inc. 975 Meyerside Drive
Mississauga, ON
L5T 1P9
(905) 670-1967
This centre offers vocational rehabilitation Programs and services to assist disabled individuals to live and work as efficiently and meaningfully as possible Volunteer Centre of Peel 3190 Mavis Rd.
Mississauga, ON
L5C 1T9
Tel (905) 306-0668
Fax (905) 306-8221
The Volunteer Centre of Peel promotes satisfying and rewarding volunteer activity Social and Recreational Resources
Social and recreational community resources offer individuals the opportunity to socialize with others and a chance to develop a supportive network. The following is a list of agencies providing an environment suitable for social and recreational activities.
MEDICAL AND THERAPEUTIC RESOURCES
Organization Description Eden Place Drop in Centre
2600 Edenhurst Drive
Unit 101-103
Mississauga, ON
L5A 3Z8
Tel (905) 276-3302
Fax (905) 276-9646
Eden Place is a drop in centre for consumers of mental health services. They offer a safe, friendly environment where people can socialise, hold meetings and participate in self-help activities. Friends and Advocates Peel Brampton Office
239 Queen St. East, Unit 6B
Brampton, ON
L6W 2B6
Tel (905) 452-1002
Fax (905) 452-1036
They offer social and recreational support to those who have experienced mental/emotional distress or social isolation. The Program provides its members with opportunities to develop strong communication, interpersonal and leadership skills. Social activities are planned for evenings and weekends. Mississauga Fitness Centres Thinking of getting more exercise? Special rates are available for persons with a disability at Mississauga Fitness Centres. There are full memberships, which include pool (indoor and outdoor), weight and aerobic machines and classes, or pool only memberships. Your primary therapist can help you get a membership at the special rate. A membership allows you to go to any centre There are seven different locations. Call (905) 896-5342 for the nearest fitness centre.
Parks and Recreation Mississauga and Brampton Parks and Recreation have a wide variety of social and recreational resources available. They include: ˇ
Community centresˇ
fitness centresˇ
arenasˇ
outdoor rinksˇ
indoor poolsˇ
wading poolsˇ
public tennis courts and clubsˇ
picnic parksThe Schizophrenia program resource room has a guide available with descriptions and dates of the programs offered. General inquiries for any of these activities can be made at (905) 896-5342. For Program registration call (905) 896-5990.
YMCA Mississauga YMCA
325 Burnhamthorpe Rd. West
Mississauga, ON
L5B 3R2
Tel (905) 897-9622
Fax (905) 279-3117
Offers recreational, physical and social Programs for all ages. Membership support can be discussed with staff members. They offer: ˇ
dance studiosˇ
conditioning and free weight roomˇ
indoor poolˇ
indoor running trackˇ
fitness classesˇ
Instructional swimming, dance, gymnastics and martial arts.ˇ
floor hockeyˇ
basketball
Individuals living with schizophrenia often require medical and therapeutic support. This can range from medical interventions like a hospital stay or receiving long acting medication to professional support for you or family members.
Addiction Services The following services are available if you: have; you think you have; or have a family member with a problem with substances like alcohol, street drugs and even prescription drugs.Bereavement Services
Organization Description Center for Addiction and Mental Health Addiction Research Foundation Division
33 Russell St.
Toronto, ON
M5S 2S1
(905) 595-6000
Provides information and literature concerning a wide range of issues related to use and abuse of alcohol and other drugs. Alcohol and Drug Treatment – The Credit Valley Hospital
2300 Eglington Ave. West
Professional Building, Suite G01
Mississauga, ON
L5M 2V8
(905) 813-4402
Provides a comprehensive range of treatment resources to individuals with alcohol or drug problems on group, family and/or individual levels. Peel Addiction Assessment and Referral Centre 350 Rutherford Rd. S.
Plaza 2, Suite 106
Brampton , ON
L6W 4N6
Tel (905) 796-8300
Fax (905) 796-1499
This assessment and referral service assists individuals to determine the extent of alcohol and/or drug problem. Once assessment is completed, a treatment plan will be developed with the client. These services are useful to people whom have recently lost someone and need support in dealing with the overwhelming emotions that may accompany this loss.
Case Management Services
Organization Description Bereaved Families of Ontario 190 Britania Road East
Unit 11
Mississauga, ON
L4Z 1W6
Tel (905) 507-2200
Fax (905) 507-2203
Offers self help groups for various aspects of bereavement. Services include one-to-one meetings for newly bereaved parents and siblings, telephone support, family support nights, library and speakers’ bureau. Case-managers work in partnership with clients to:
- Assess their skill levels.
- Develop a plan for rehabilitation.
- Help them develop new skills.
- Offer on-going guidance & support.
- Act as a liaison with family, friends and other service providers.
- Link and coordinate the use of community resources.
Services available are as follows:
Family Support Services
Rehabilitation for Living in the Community Services (RelinC-South Peel) South Peel ReLinC Services
- Serves Mississauga ResidentsThe Mississauga Hospital
100 Queensway West
Mississauga, Ontario
L5B 1B8
Tel (905) 848-7583
Fax (905) 848-7357
Rehabilitation for Living in the Community Services (RelinC–North Peel) North Peel ReLinC Services
-Serves Brampton Caledon & Bolton ResidentsCivic Centre
150 Central Park Drive, Suite 110
Brampton, Ontario
L6T 2T9
Tel (905) 791-5804
Fax (905) 791-7929
Family support services are available for relatives, friends, and spouses of people living with schizophrenia. Various forms of support are available.
Hospitals in Peel
Organization Description The Credit Valley Hospital Schizophrenia Program: Relatives and Friends Service 2300 Eglinton Ave. West
Suite103A
Mississauga, ON
L5M 2V8
Tel (905) 813-2371
Fax (905) 813-4284
This service offers education, support, skills teaching and counseling to relatives and friends of those with schizophrenia. The Relatives and Friends Service provides psycho-educational groups for parents, spouses and siblings; as well as individual, marital and family counseling. Relatives regardless of whether or not a person with the illness is a member of the Schizophrenia Program can access this service. Family Association for Mental Health Everywhere (F.A.M.E.) 4 Sir Lou Dr., Suite 103
Brampton, ON
L6Y 4J7
Tel (905) 451-3592 or
1-888-576-1492
Fax (905)451-2592
FAME is an organisation for family support where mental illness of any form is an issue. FAME is run for and by families to reduce the stress of coping with mental illness by strengthening and supporting family members in their role as caregivers. Family Services of Peel Brampton Office
20 Nelson St. West
Suite 202
Brampton ON
Tel (905) 453-7890
Fax (905) 453-3404
Mississauga Office
151 City Centre Drive
Suite 501
Mississauga, ON
Tel (905) 270-2250
Fax (905) 270-2869
Credit Counselling
(905) 270-2235
Catholic Family Services
of Peel Dufferin
389 Main St. North
Brampton ON
Tel (905) 450-1608
Fax (905) 450-8902
Provides individual, marital, family, credit counselling, and Learning for Living Groups with support services for a wide range of life adjustment problems. Manic Depressive Association Region of Peel 24 Dugan Drive
Brampton, ON
Tel (905) 455-9366
Support group for people living with manic depression and their families. Schizophrenia Society of Ontario (S.S.O.) 885 Don Mills Road
Suite 322
North York, ON
M3C 1V9
Tel (416) 449-6830
Toll Free 1-800-449-6367
Fax (416) 449-8434
Local Chapters:
Brampton Chapter
(905) 451-9976
Mississauga Chapter
(905) 270-6556
Oakville Chapter
(905) 681-1883
Toronto Chapter
Tel (416) 975-1632
Support group for relatives and friends of individuals with schizophrenia. Hospitals offer a variety of supports for people living with a mental illness ranging from emergency to outpatient services.
The Credit Valley Hospital
The Credit Valley Hospital
2200 Eglinton Avenue West
Mississauga, ON
L5M 2N1
Department Telephone Number General Inquiry (905) 813-2200 Emergency Department (905) 813-4141 Crisis Team (905) 813-2399 Schizophrenia Program (905) 813-2371 Adult Outpatients (905) 813-2398 The Trillium Health Centre - Mississauga Site (Formerly Mississauga Hospital)
The Trillium Health Centre
100 Queensway West
Mississauga, ON
L5B 1B8
Department Telephone Number General Inquiry (905) 848-7100 Community Mental Health Clinic (905) 848-7586 ReLinC Services (905) 848-7583 North Peel ReLinC Services (905) 791-5804 Crisis Intervention Team (905) 848-7495 After Hours : After 4:30 PM
& Sat to Sun 2pm – 10pm
(905) 848-7100
North West GTA Hospital Corporation – Brampton Memorial Hospital Campus (Formerly Peel Memorial Hospital)
Brampton Memorial Hospital Campus 20 Lynch Street
Brampton, ON
L6W 2Z8
Department Telephone Number General Inquiry (905) 451-1710 Emergency Department (905) 796-4492 Community Mental Health Clinic (905) 451-3111 Mental Health Programs/ServicesThe following list of services and programs are those working within the community to help individuals living with a mental illness in a variety of ways.
Organization Description Canadian Mental Health Association (C.M.H.A)-Peel Branch Finance and Administration
250 Clarance Street, Unit 5
Brampton, ON
L6W 1T4
Tel (905) 451-1718
Fax (905) 451-1720
Education and Community Resources
3181 Wolfedale Road, Unit 3
Mississauga, ON
L5C 1V8
Tel (905) 615-1633
Fax (905) 270-8110
Community Links (Formerly Information and Referral)
2600 Edenhurst Drive
Mississauga, ON
L5A 3Z8
Tel (905) 804-0123
Fax (905) 276-9646
Promotes mental health through education, advocacy and preventative Programs. Offers varied volunteer opportunities to promote community involvement and education. Community Care Access Centre (CCAC) of Peel (Formerly known as Home Care Program)
199 County Court Blvd
Brampton, ON
L6W 4P3
Tel (905) 796-0040
Fax (905) 796-5623
The CCAC enables people to access health care and personal support service, which help them to live independently or with their families in the community. The CCAC contracts with non-profit and private organisations to provide the health care and personal support services. The CCAC serves as a central source of information and referral to other community health agencies and support groups. Community Mental Health Clinic 20 Nelson Street West, Suite 301
Brampton, ON
L6X 2M5
(905) 451-3111
This clinic offers a wide range of psychotherapeutic, supportive, and educational services and adult clients who are experiencing mental health difficulties Mississauga Assertive Community Treatment Team (ACT Team) 89 The Queensway
Suite 606
Mississauga, ON
L5B 1B8
Tel: (905) 277-4120
Fax: (905) 276-0892
This is a new community based program in Mississauga. The ACT Team will provide treatment, rehabilitation and support services on 24 hour, 7 day a week basis. Priority is given to people with schizophrenia, other psychotic disorders and bipolar disorders who need a range of services and supports. Self referrals are accepted. Peel Regional Health Department Health Line Peel
3038 Hurontario St.
Mississauga, ON
L5B 3B9
Tel (905) 791-7800 ext.: 7401
Fax (905) 848 9176
Provides counseling and support and resource information. Saint Elizabeth Health Care- Mental Health Program 2600 Edenhurst Drive, Suite 300
Mississauga, ON
L5A 3Z8
(905) 275-2956 Peel
(416) 429-0112 Toronto
This program is for those experiencing serious mental health problems and for those requiring acute and/or long-term mental health care. They provide: ˇ
Intensive, comprehensive in-home treatment and supportˇ
On-going monitoring of clients’ physical and mental health statusˇ
Crisis intervention and preventionˇ
Assistance with practical problemsˇ
Family/caregiver support, intervention and educationˇ
Linkages to community resources and supportsˇ
Monitoring and dispensing of medicationˇ
Telephone supportCrisis Information
The Schizophrenia Program- Credit Valley Hosptial 2300 Eglington Avenue West
Suite 103A
Mississauga, ON
L5M 2V8
Tel (905) 813-2371
The Schizophrenia Program is an outpatient service that provides treatment education and rehabilitation for individuals with schizophrenia. The Program offers individual counselling, educational and skill building groups and modules and a variety of social activities and education events for members of the community Victorian Order of Nurses 1705 Argentia Rd., Unit 3
Mississauga, ON
L5N 3A9
(905) 821-3242
Provides counseling and links support with individuals experiencing mental health problems. Receive referrals from family, friends health care professionals, or the individual. When in crisis, it is essential to know where to get help quickly. Every person experiences a crisis situation differently. In some instances, a person may be experiencing symptoms of their illness, while others may be overwhelmed with feelings of anxiety, depression, or paranoia. Talk to your doctor, therapist or support worker. The faster you seek help in a crisis situation, the faster the situation can be resolved. The following community resources can help you during a time of crisis. All hospitals in Peel have a crisis team, which are accessible via the emergency department.
Organization Description Distress Line Peel (905) 278-7208.
P.O. Box 72 Station A
Mississauga, ON
L5A 2Y9
Office Tel (905) 278-7055
Office Fax (905) 278-1396
Services include telephone listening, befriending & referrals. Anonymous Appendix A – Glossary of Terms and Abbreviations
Peel Integrated Crisis Response Team Tel: (905) 278-9036 (Mississauga, Brampton) or 1-800-811-2222 for the town of Caledon.
The Program serves people with serious mental illness living in Peel who are experiencing acute or periodic episodes of crisis. This service provides: ˇ
Caregivers a 24-hour crisis lineˇ
Prompt response via mobile crisis teamˇ
Pre crisis supportˇ
Peer support by consumers of mental health servicesˇ
Emergency respite housingˇ
Intensive follow-up home treatment and supportˇ
Medical psychiatric back-up and hospital servicesˇ
Supports family members and significant others, where possibleFor more information about the program call (905) 275-2956 Ext. 227
ACT Team - Assertive Community Treatment Team
CCAC - Community Care Access Centre
CET – Community Education and Training
Consumer – A person who has a significant mental health problem who has sought help from the mental health system, public or private.
Crisis – A situation in which an individual is overwhelmed by feelings of paranoia, depression, or anxiety.
FAME – The Family Association for Mental Health Everywhere
I.A.P.S.R.S. – International Association of Psychosocial Rehabilitation Services
L.D.A.M. – Learning Disabilities Association of Mississauga
O.D.S.P. – Ontario Disability Support Program (formerly known as Family Benefits)
P.A.C. – Peel Assessment Centre
P.A.R. - Peel Activities and Rehabilitation
P.S.R. - Psychosocial Rehabilitation
ReLinc – Rehabilitation for Living in the Community
SSO - Schizophrenia Society of Ontario
Survivor- See Consumer, often these terms are used to mean the same thing. However, a survivor usually sees his/her experience in the mental health system as negative.
Appendix B – Reading Materials and Resource Rooms BooksGingerich, M., (1994). Coping with Schizophrenia, A Guide for Families. Oakland: New Harbinger Publications Inc.
Jeffries et al. Living and Working with Schizophrenia (newly revised for the 1990’s) 2nd edition. University of Toronto Press; Toronto, 1990.
Mercato, S., (1992). The Shell People: My Story of Schizophrenia. Brampton, ON: Ashlar House.
Torrey F., (1988). Surviving Schizophrenia A Family Manual. Toronto: Harper and Row Toronto,.
Walsh, M., (1985) Straight Talk for Families and Friends. New York: William Morrow and Company Inc.
Journals, PeriodicalsPsychosocial Rehabilitation Journal
Schizophrenia Bulletin - National Institute of Mental Health, Pittsburgh
Schizophrenia Digest
Community Services in Peel (published by Brampton Public Library on a yearly basis)
CPS- Compendium of Pharmaceuticals and Specialities
International Association of Psychosocial Rehabilitation Services, Ontario Chapter Working Paper Psychosocial Rehabilitation in Ontario 1991
Pamphlets, Booklets and BrochuresPegasus, A., (1992) Redefining Schizophrenia and its Treatment a Multidisciplinary Approach. Healthcare International Publication, 1992.
Fuller. T.E., Experts from Surviving Schizophrenia. Squibb Canada.
Thornton, Seeman, Plummer, & Jeffries. (series of 5 pamphlets on Schizophrenia) Symptoms and Management at Home, The Medications, Courses and Outcomes, and Rehabilitation. Nordu Laboratories Inc. Canada.
Bezchlibnyk-Butler, K., Jeffries, (1995) Clinical Handbook of Psychotropic Drugs. Toronto: Hans Huber Publishers
Schizophrenia A Guide for Patients and Families. Kerr, A., Thompson, R., & Jefferies, J.J.
Thompson, R., Stancer, H.C., & Persad, E. A Guide for Patients and Families: Depressive Illness A Guide for Patients and Families: Manic-Depressive Illness,
Scholz, H. & Krupa. H. A Guide for People Recovering from Psychiatric Illness: Vocational Rehabilitation.
*Any of these pamphlets may be obtained at a modest price from the Social Work Department, Clarke Institute of Psychiatry, 250 College St. Toronto Ont., M5T 1R8 (416) 979-2221 ext. 2576
Note: Most Listed Books, Journals, periodicals, pamphlets and brochures are available in the Schizophrenia Program Resource Room. We also have a small collection of videos on schizophrenia available for viewing in our resource room.
Resource RoomsThe Canadian Mental Health Association has a Resource Room located at their
Peel Branch
120 Traders Blvd. E. # 106
Mississauga ON
L4Z 2H7
(905) 501-0111
The Schizophrenia Program - The Credit Valley Hospital
2300 Eglinton Ave. W., Suite 103A
Mississauga ON
L5M 2V8
905-813-2371
Appendix C – Telephone Directory
Telephone Directory Alcohol and Drug Treatment Cretit Valley Hospital................................................905-813-4402
Assertive Community Treatment(ACT) Team……....905-277-4120
Bereaved Families of Ontario ……………………. 905-507-2200
Brampton Transit………………………………… 905-874-2999
Brampton Libraries
Chingouacousy Resource Library ……….…..........905-793-4636Cyril Clark Branch ………………………….........905-453-1038
Fletcher’s Creek Branch ……………………........905-453-1038
Four Corners Branch ……………………….........905-453-2444
Bronte Labour Supported Employment…………...905-338-1111
Caledon Assistance Fund………………………....905-951-2300
Canadian Mental Health Association
Community Links …………………………...........905-804-0123
Education & Community Resources ………............905-615-1633
Finance & Administration …………………...........905-451-1718
Canada Pension, Health and Welfare……………..1-800-277-9914
Centre for Addiction and Mental Health…………..905-595-6000
Centre for Education and Training…………………905-949-0049
Community Mental Health Clinic…………………..905-451-3111
Community Care Access Centre of Peel…..……….905-796-5623
Credit Valley Hospital:
General Enquiry ……………………………..........905-813-2200
Adult Outpatient ………………………..…...........905-813-2398
Emergency Department………………..……..........905-813-4141
Crisis Team…………………………….…............905-813-2399
Schizophrenia Program……………………............905-813-2371
Distress Centre Of Peel…………………………...905-278-7208
Eden Place…………………………………….….905-276-3302
Employment Access………………………………1-800-270-3861
Employment Support Program…………………….905-897-3147
Family Association for Mental Health
Everywhere……………………..……………….905-451-3592
Family Services of Peel:
Brampton …………………………………….....905-453-7890
Mississauga………………………………….......905-270-2250
Catholic Peel/Dufferin ……………………….......905-450-1608
Foodpath Mississauga - Orwell St.…………..…..905-270-5589
Foodpath Mississauga – Eden United Church……905-824-5578
Friends and Advocates Peel……………………..905-452-1002
George Brown College………………………….416-415-2000
Gerstein Centre Administration………………….416-929-0149
Crisis Line……………..…………………..…...416-929-5200
GO Train Information…………………………..416-869-3200
Homes For Special Care……………………….416-535-8501
Humber College … ……………………………416-675-3111
Indec North…………………………………....905-455-1225
Indec South…………………………………....905-273-6555
International Association of Psychosocial
Rehabilitation Ontario Chapter (IASPRS)…........416-635-5965
Learning Disabilities Association of Mississauga...905-272-4100
Learning Disabilities Association of North Peel....905-791-4100
The Knights Table ………………………….....905-454-8745
Mental Health Courts Support Services Program 905-451-1718
Mississauga Fitness Centre……………………..905-8965342
Mississauga Library: Main Branch……..……….905-615-3500
Mississauga Transit….…………………………905-615-4636
Manic Depressive Association For Peel………..905-455-9366
Northwest GTA Hospital Corporation Brampton Memorial Campus
(Formerly known as Peel Memorial Hospital)
General Inquiries………………………………905-451-1710
Emergency Department………………………..905-796-4462
Community Mental Health Clinic……………….905-451-3111
Oliver House…………………………………..905-927-5285
Ontario Disability Support Program…………….905-897-3100
Ontario Works
Caledon……………………………………….905-951-2300
Brampton and Malton………………………….905-793-9200
Mississauga……………………………………905-206-0755
Open Door……………………………………905-276-9136
Parks and Recreation General Inquiries………..905-896-5342
Registration…………………………………....905-896-5990
Peace Ranch Group Home……………..…....1-905-584-9156
Peel Activities and Rehabilitation
(P.A.R.) North………………………………...905-796-9030
South………………………………………….905-270-6295
Peel Addiction Assessment and Referal Centre…905-796-3800
Peel Career Assessment Services Inc……...…...905-670-1967
Peel Integrated Crisis Response
Intake………………………………………....905-278-9036
Administrative………………………………....905-275-2956
Ext. 227
Caledon ………………………...……………1-800-811-2222
Peel Living…………..………………………...905-453-4800
Peel Memorial Hospital – now known as………905-451-1710
Northwest GTA Hospital Corporation Brampton Memorial Canpus
Peel Regional Health Department………………905-791-7800
Ext. 7401
Psychosocial Rehabilitation Certificate
Humber College………………………………416-675-3111
Mohawk College……………………………..905-675-6622
Ext. 3252
ReLinc
North………………………………………..905-791-5804
South………………………………………..905-848-7583
Schizophrenia Program Credit Valley Hospital..905-813-2371
Schizophrenia Society of Canada
Brampton……………………………………905-451-9976
Mississauga………………………………….905-270-6556
Toronto……………………………………...416-975-1630
Seneca College………………………………416-493-4144
Sheridan College…………………………….905-459-7533
Supportive Housing In Peel (S.H.I.P.)……….905-567-7280
Toronto Transit Commission (T.T.C.)….……416-393-4636
Transhelp……………………………….…..905-791-1015
Trillium Health Centre
(Formerly known as Mississauga Hospital)
General Inquiries……………………………905-848-7100
Community Mental Health Clinic…………....905-848-7586
Street Haven……………………………….416-967-6060
St. Elizabeth Health Care…………………...905-275-2956
Victorian Order of Nurses………………….905-821-3242
Volunteer Centre of Peel…………………...905-306-0668
YMCA. Mississauga……………………..905-897-9622